Frequently Asked Questions
Click on a question to see the answer
🚗 Booking & Conditions
What is the minimum age to rent a campervan?
You must be at least 22 years old and hold a category B licence for at least 3 years.
How can I book a campervan?
Go to the “Booking” page of our website, choose your dates and model, then add the options and insurance you want — or call us at 0693034510. A 20% deposit is required.
What payment methods do you accept?
Credit/debit card (online or on site), cash and bank transfer. We do not accept holiday vouchers (chèques vacances) at the moment.
Is there a minimum rental period?
Yes, rentals start from a minimum of 2 days, with no maximum limit.
🏠 Pick-up & Return
Where do I pick up the campervan?
📍 29 rue des Îles Éparses, 97410 Saint-Pierre
✓ Airport transfer service or van pick-up at the airport.
✓ Free parking for your vehicle during the rental
✓ Airport transfer service or van pick-up at the airport.
✓ Free parking for your vehicle during the rental
What documents do I need to provide?
✓ ID card
✓ Driving licence
✓ Bank card in your name
✓ Driving licence
✓ Bank card in your name
🛡️ Insurance & Guarantees
What are the insurance options?
Basic (included)
Deposit €2,000 | Excess €2,000 | Windscreen €100 | 1 driver
Comfort (€14/day)
Deposit €1,500 | Excess €700 | Windscreen €0 | 2 drivers
Premium (€29/day)
Deposit €1,000 | Excess €0 | Windscreen €0 | unlimited
Deposit €2,000 | Excess €2,000 | Windscreen €100 | 1 driver
Comfort (€14/day)
Deposit €1,500 | Excess €700 | Windscreen €0 | 2 drivers
Premium (€29/day)
Deposit €1,000 | Excess €0 | Windscreen €0 | unlimited
Is the mileage limited?
No, you get unlimited mileage.
Is there assistance if I have a problem?
Yes, 24/7 assistance is included.
Are pets allowed?
Yes, provided the van is returned clean. Please let us know when booking.
🌍 Life on Board
What is a campervan?
It’s a vehicle equipped to sleep, cook, eat and wash, fully self-sufficient.
What’s inside?
✓ Comfortable bedding
✓ Kitchen (gas stove, fridge, dishes, coffee maker)
✓ Outdoor table and chairs
✓ Practical storage
✓ Kitchen (gas stove, fridge, dishes, coffee maker)
✓ Outdoor table and chairs
✓ Practical storage
Does the van have electricity?
Yes. An auxiliary battery provides 2 to 5 days of autonomy. It recharges while driving or at a hook-up.
Is there heating?
Yes, on the California and Nugget. The stationary heater works even at 0°C.
Are there power sockets?
✓ USB ports
✓ Cigarette lighter
✓ 220V sockets (active when the van is plugged in)
✓ Cigarette lighter
✓ 220V sockets (active when the van is plugged in)
What is the van’s fuel consumption?
Around 7L / 100 km for the 2-3 seat models.
🧳 Additional Info
Can you park freely in Réunion Island?
Yes, unless otherwise indicated. We can recommend secure spots.
Can you cook in the van?
Yes, all vans have a small full kitchen with a gas stove.
How do I recharge the battery?
✓ While driving
✓ By plugging into a campsite hook-up (or at a host’s)
✓ By plugging into a campsite hook-up (or at a host’s)
Can I take a shower in the van?
Some models have an outdoor hand-shower. All vans have a solar shower for outdoor use.
What if I have another question?
Contact us via WhatsApp, the contact form, or call us directly. We’re here for you! 😊